Last updated: 20^th April 2026

1. Introduction

This Cookie Policy explains how Nottingham Forest Community Trust (“we”, “us”, “our”) uses cookies and similar technologies on our website.

This policy should be read alongside our Privacy Policy.

We use cookies in accordance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information to website owners.

We also use similar technologies such as pixels, tags, and scripts (collectively referred to as “cookies” in this policy).

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website and do not require your consent.

They are used to:

• Enable core functionality (e.g. security, network management)
• Process payments
• Protect against spam and abuse

Examples of providers:

• Stripe (payments)
• Google reCAPTCHA (spam protection)

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors use our website so we can improve it.

They collect information such as:

• Pages visited
• Time spent on pages
• Errors encountered

Examples of providers:

• Google Analytics

These cookies are only used with your consent.

3.3 Functionality Cookies

These cookies enable enhanced functionality and personalisation.

They may be set by us or third-party providers whose services we use.

Examples include:

• Embedded content such as videos (YouTube)
• Interactive maps (Google Maps)

3.4 Marketing Cookies

These cookies may be used to:

• Track browsing behaviour
• Deliver relevant advertising
• Measure marketing effectiveness

Examples of platforms:

• Facebook
• Instagram
• TikTok
• X (Twitter)

These cookies require your consent.

4. Third-Party Cookies

We use third-party services that may set cookies on your device. These include:

• Google (Analytics, Tag Manager, YouTube, reCAPTCHA)
• Stripe (payments)
• Mailchimp (email marketing)
• Bookwhen (booking system)
• Textmagic (communications)

These third parties may process your data in accordance with their own privacy policies.

5. Cookie Duration

Cookies may be stored for different periods:

• Session cookies – deleted when you close your browser
• Persistent cookies – remain on your device for a set period or until deleted

Specific durations vary depending on the provider.

6. Managing Your Cookie Preferences

Consent Management

When you first visit our website, you will be asked to accept or reject non-essential cookies via a cookie banner.

You can withdraw or change your consent at any time by:

• Using the cookie settings link on our website

Browser Controls

You can also control cookies through your browser settings. You can:

• Block cookies
• Delete existing cookies
• Set preferences for certain websites

Guidance for common browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Please note that disabling cookies may affect website functionality.

7. Consequences of Refusing Cookies

If you choose to refuse non-essential cookies:

• Some features (such as embedded videos or maps) may not function properly
• We may not be able to improve the website based on usage data

8. Legal Basis for Using Cookies

We rely on:

• Consent for non-essential cookies (analytics, marketing, functionality)
• Legitimate interests for strictly necessary cookies

9. Data Controller

Nottingham Forest Community Trust
The City Ground
Nottingham
NG2 5FJ
Email: community@nottinghamforest.co.uk

10. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about our use of cookies, please contact: community@nottinghamforest.co.uk